citi getting smaller. a billion dollars going to be the pretax charge in the fourth quarter of next year. 11,000 jobs a big move from the new ceo over there. carl? >> all right. thank you very much, kayla. we're reading through the release right now ourselves. big strategic move. >> how many people work at this bank? i feel like they've been firing forever. citi did nothing after that great quarter. i think this may be keeping with the idea that citi is an international company. don't need as much stuff here. maybe. >> to the extent financial services are being commotitized. reflective of changes going on overall at financial services as you get out of markets that are so transparent now that you can't make the margin that you once again. therefore you have to focus on the cost size. >> i don't think people understand how much money they used to make. in a transaction you could hide gross credit. you could say you're buying this at 100 but you are getting to 98. no one is taking two anymore. those were the